Last Updated: 1 October 2026
DineSpotter (“DineSpotter”, “we”, “us” or “our”) operates an online restaurant discovery and directory platform available at dinespotter.co.uk.
This Privacy Policy explains how we collect, use, store and share personal information when you use DineSpotter, create an account, manage a restaurant listing, contact us or otherwise interact with our services.
Depending on how you use DineSpotter, we may collect information such as:
Your name and email address.
Telephone number where provided.
Account and login information.
Information you submit through contact forms.
Restaurant or business information you provide when creating, claiming or managing a listing.
Photos, menus, opening hours, contact information and other content you choose to add to a restaurant profile.
Reviews, ratings, comments or other content you submit where these features are available.
Marketing preferences and other communications you send to us.
Passwords are handled through our account system and should not be shared with anyone.
Restaurant listings may contain information including:
Business name and address.
Telephone number and other contact details.
Website and social media information.
Opening hours.
Menus and food information.
Restaurant photographs.
Cuisine and category information.
Booking, ordering or enquiry options where available.
Some restaurant information may be supplied directly by restaurant owners or obtained from publicly available sources.
If you purchase a paid DineSpotter plan or service, payments may be processed by a third-party payment provider.
DineSpotter does not need to store complete payment-card details when payments are processed securely by an external payment provider. The payment provider may process information in accordance with its own privacy policy.
When you visit DineSpotter, we may automatically collect certain technical information, including:
IP address.
Browser and device type.
Operating system.
Pages viewed and interactions with the website.
Referring pages or websites.
Date and time of visits.
Cookie and similar technology information.
We may also use approximate location information where required to provide location-based restaurant discovery features. Where permission is required, location information will only be accessed after you provide the appropriate permission.
We may use personal information to:
Create and manage user accounts.
Create, claim and manage restaurant listings.
Provide restaurant search and discovery features.
Display relevant restaurant and business information.
Respond to enquiries and provide customer support.
Process paid plans and services.
Operate, maintain and improve DineSpotter.
Protect our website, users and services from misuse, fraud and security threats.
Send service-related communications.
Send marketing communications where permitted by law and according to your preferences.
Comply with legal and regulatory obligations.
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract: where processing is necessary to provide an account, paid plan or service you have requested.
Legitimate interests: where processing is necessary for operating, securing and improving DineSpotter, managing restaurant information, responding to enquiries and supporting our business, provided those interests are not overridden by your rights.
Consent: where you have given us permission, for example for certain marketing communications, location permissions or non-essential cookies where consent is required.
Legal obligation: where we need to process information to comply with applicable law.
We may share information with third parties where reasonably necessary to operate DineSpotter, including:
Website hosting and technical service providers.
Payment processors.
Email and communication service providers.
Analytics or website-performance providers, where used.
Professional advisers where necessary.
Authorities, regulators or law-enforcement bodies where required by law.
Restaurant information intended for publication on DineSpotter may be publicly visible.
We do not sell your personal information.
DineSpotter is a restaurant discovery platform, so restaurant profiles are designed to be publicly accessible.
Information displayed publicly may include restaurant names, addresses, contact information, menus, photographs, opening hours and other information relating to the business.
Restaurant owners who manage their listings should ensure that information they submit is accurate and that they have permission to upload any personal information or content relating to other individuals.
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on:
When personal information is no longer required, we may delete or anonymise it where appropriate.
DineSpotter may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve our services.
Some cookies may be strictly necessary for the website to function. Other cookies, such as certain analytics or advertising technologies, may require your consent.
Where consent is required, you should be able to make your cookie choices through the cookie controls provided on the website.
You can also control certain cookies through your browser settings.
Where permitted by law, we may send you news, updates or information about DineSpotter.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.
Service-related communications concerning your account, listing or purchases may still be sent where necessary.
Depending on the circumstances and applicable law, you may have the right to:
These rights are not absolute and may depend on the circumstances and lawful basis for processing.
To exercise your rights, contact us at:
We may need to verify your identity before completing certain requests.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, online service or method of electronic storage can be guaranteed to be completely secure.
Some service providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps where required to ensure that the information receives an appropriate level of protection in accordance with applicable UK data protection law.
DineSpotter is not designed specifically for children, and we do not knowingly seek to collect personal information from children through our services.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
DineSpotter may contain links to restaurant websites, booking services, ordering platforms, social media services and other third-party websites.
Those third parties operate independently from DineSpotter and may have their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
We may update this Privacy Policy when our services, technology or legal obligations change.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage users to review this Privacy Policy periodically.
If you have concerns about how we handle your personal information, please contact us first so that we can investigate your concerns.
You also have the right to raise a complaint with the UK Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a privacy-related request, contact:
DineSpotter
2 Orchard Way
Sutton
Surrey
SM1 3QQ
United Kingdom
Email: info@dinespotter.co.uk